What are 'additional fees'?Updated 2 years ago

Unfortunately, we can not be responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs prior to ordering. This includes any import fees for orders sent with FREE Express shipping.

Fees - European Customers

• You may be responsible for paying customs duties on orders over £135 GBP // €150 EURO.
• VAT at local rate may also be charged.

If your order incurs duties and taxes and you refuse to pay, the charges will be deducted from any refunds made. This includes any import fees for orders sent with FREE Express shipping.

Fees - Worldwide Customers

Unfortunately, we are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs. This includes any import fees for orders sent with FREE Express shipping.

If your order incurs duties and taxes and you refuse to pay, the charges will be deducted from any refunds made.

For more information please head to our Shipping Policy page (URL link the words ‘Shipping Policy page’) or if you have any further questions, please do not hesitate to contact us at [email protected].