International delivery (outside UK & US)Updated 3 months ago
All orders are shipped directly from our UK warehouse within 24-48 hours of the order being placed.
Orders received on weekdays before 14:00 GMT will be shipped out the same day. Orders placed after this time will be sent the next day. Orders placed on the weekend will be shipped out on Monday.
The estimated shipping time begins from the day your order is despatched.
Unfortunately, we are unable to make any changes or cancellations once your order has been placed. Once it has arrived, please contact our Customer Support Team at [email protected] and we will be happy to help.
Fees
Fees - European Customers
- You may be responsible for paying customs duties on orders over £135 GBP // €150 EURO.
- VAT at local rate may also be charged.
If your order incurs duties and taxes and you refuse to pay, the charges will be deducted from any refunds made.
Fees - Worldwide Customers
Unfortunately, we are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs.
If your order incurs duties and taxes and you refuse to pay, the charges will be deducted from any refunds made.
Shipping methods - EU
- FREE Standard non-tracked shipping (5-7 working days) | For all orders £150 & above
- Standard non-tracked shipping (5-7 working days)
- Priority tracked shipping (2-3 working days)
Shipping methods - ROW
- FREE Standard non-tracked shipping (7-10 working days) | For all orders £150 & above
- Standard non-tracked shipping (7-10 working days)
- Priority tracked shipping (2-3 working days)
Countries we don’t ship to
Due to the current crisis in Ukraine, all carriers have suspended services to Ukraine and Russia.
Unfortunately we cannot ship to all countries. We are unable to ship to:
- Russia
- Morocco
- Ukraine